Privacy Policy for RiseBack Edutech
Last Updated: August 15th, 2024
This Privacy Policy explains how RiseBack Edutech Pvt. Ltd. (“RiseBack,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, online courses, and other services. We are committed to protecting your privacy and ensuring that your personal information is handled in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the European Union (EU) privacy regulations.
- Information We Collect
1.1 Personal Information
We may collect the following personal information when you use our services:
- Name
- Email address
- Phone number
- Payment information
- Course enrollment details
- Any other information you provide directly to us
1.2 Automatically Collected Information
We may automatically collect certain information when you use our services, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Browsing behavior (e.g., pages visited, time spent on the site)
- Cookies and similar tracking technologies
- How We Use Your Information
2.1 We use the information we collect to:
- Provide and improve our services
- Process your course enrollments and payments
- Communicate with you regarding your account, courses, and updates
- Personalize your experience on our platform
- Comply with legal obligations and enforce our terms and conditions
- Analyze and improve the effectiveness of our platform and marketing efforts
- Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases to process your personal information:
- Consent: Where you have given explicit consent for processing your information.
- Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., to provide the services you have requested).
- Legal Obligation: Where processing is necessary to comply with legal obligations.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights.
- Your Rights
4.1 GDPR Rights (Applicable to EU Residents)
- Access: You have the right to access your personal data.
- Rectification: You can request the correction of inaccurate data.
- Erasure: You have the right to request the deletion of your data.
- Restriction: You can request the restriction of processing.
- Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your data based on legitimate interests.
- Withdraw Consent: You can withdraw consent at any time where processing is based on your consent.
4.2 CCPA Rights (Applicable to California Residents)
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request the deletion of your personal information.
- Right to Opt-Out: You can opt out of the sale of your personal information, if applicable.
- Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
4.3 Exercising Your Rights
To exercise your rights under GDPR, CCPA, or other applicable laws, please contact us at [Email Address]. We will respond to your request within the time frame required by the applicable law.
- Sharing Your Information
5.1 With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and customer support.
5.2 With Partner Universities: If you enroll in a course provided by one of our Partner Universities, we may share your personal information with the University to facilitate your enrollment and participation in the course.
5.3 For Legal Reasons: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.
5.4 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.
- International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. If you are in the European Economic Area (EEA), your information may be transferred to countries that do not have equivalent data protection laws. We will take appropriate measures to ensure that your personal data remains protected in accordance with applicable laws.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us, and we will take steps to delete the information.
- Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last update. Your continued use of our services after any such changes constitutes your acceptance of the new terms.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RiseBack Edutech
info@riseback.org